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Privacy Policy

Last Updated November 22, 2023

We value your privacy, and want you to know what information we collect and what we do with it. From time to time, we may make changes to this Policy. We will endeavour to post the changes before they become effective. The effective date of the most recent version of the privacy policy will appear at the top of this page. This consumer privacy policy applies to any information we collect or receive about you from any source. Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our website or applications like social media logins such as facebook, google+, etc.), the information we collect is through those third-party sites linked with our websites and applications, and is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices.

We also use YouTube API services and by using our website, you are agreeing to be bound by the YouTube terms of service: https://www.youtube.com/t/terms

Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our websites or applications. Please also keep in observance that our websites and applications may contain links to other sites not owned or controlled by us, and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our websites or applications to read the privacy policies of other sites that may collect your personal information. All capitalised terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use. This Privacy Policy should be read in conjunction and together with the Terms of Use applicable to the services you are using.

1. User Consent

By using V Cinema (for example, when you create / register an account, enter a contest or promotion, communicate with us, on our sites or applications), you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations. If you are a traveller visiting various countries around the world and avail the platform’s services, then we will determine your location using your IP address to determine the relevant V Cinema’s services which should be offered to you. In the event where the IP detection fails, we will consider the last cached location as your current location to provide you with V Cinema services and the consent obtained at the time of registration in that location will be valid for processing your personal information. We use third party service providers to help us determine your location to provide you with appropriate content and services on our platform.

2. Collection And Use of Personal Information

‘Personally Identifiable Information’ or ‘PII’ is defined as any information that identifies (whether directly or indirectly) a particular individual or natural person, such as the individual’s name, postal address, email address, mobile number and any other specific identifier indicating that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.

A. Information You Provide To Us / Data Collected At The Time of Registration

When you register using your web accounts like Facebook, X, Google+, etc., we retrieve the following information from your account(s) to continue to interact with you and to continue providing you the services. Information that we collect include:

  • User Name
  • Full Name
  • Email id
  • Phone Number
  • Address
  • Profile picture upload
  • Country

We may collect demographic, statistical, interest and sensitive personal information when you provide feedback, report spam, participate in polls, surveys, contests, etc., for the activity it is being collected. This information will only be captured if you have provided us with your explicit consent.

(a) Information You Provide To Us Voluntarily

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we may collect and store such information. We may collect additional information at other times, including but not limited to, when you provide feedback(s), modify your content or email preferences, respond to surveys, provide comments, or communicate with us. This information may include your name, email id, mobile number, location, etc.

(b) User-generated Content 

User-generated content such as comments on articles, action on photos, videos, music, any information you submit in public forums or message boards, reviews and feedback or testimonials you provide about our Services.

(c) Social Media Information 

This may include contact information, photos, location, user generated content, demographic information, if you link your account or access the Services through a third-party connection or log-in, we may have access to any information you provide to that social network depending on your privacy settings such as your name, email address, friend list, photo, gender, location, and current city; and information you provide to us directly through our pages on social networking and blogging platforms (e.g., Facebook, Instagram, X, Threads, etc.)

(d) Other information

Other information you choose to provide directly to V Cinema in connection with your use of the Services, and Contact information about others (including personal identifiers) such as name and mailing address in using our Services.

B. Information Automatically Collected While Browsing / Navigating Through The Website Cookies

The Website uses cookies and other similar technologies which are necessary to its functioning and to provide information to V Cinema. Some of these cookies are essential for us to provide you with V Cinema. For more information about essential cookies we use, please refer to our Cookie Policy.

(a) Log File Information

We automatically collect limited information about your computer’s connection to the Internet, mobile number, including your IP address, whenever you visit our website(s), application or services. Your IP address is a number that let’s computers attach to the Internet and recognise where you send data – For e.g. pages you viewed. We automatically receive and log information from your browser, including your IP address, your computer’s name, your operating system, browser type and version, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device’s name, device’s serial number or unique identification number (e.g. UDID on your iOS device), your device operating system, browser type and version, application version, operator name, screen size, CPU speed, and connection speed, etc.

C. Information We Collect From Third Parties
(a) Information Obtained From Other Sources

We may receive information about you from other online sources. We may add it to our account information system and treat it in accordance with this policy. If you provide information to the platform provider or other partner to whom we provide services, your account information including PII may be passed on to us. We may obtain updated contact information(s) from third parties in order to correct our records and fulfil the services or to communicate with you or share the information with any third party.

(b) Information Obtained From Third Party Websites

If you link, connect or login to your V Cinema’s account with third-party services they may send us information such as your registered e-mail id and public profile information from the service as stated below:

  • Eg: Facebook – Email ID and public profile information which includes name, profile picture, age, gender, etc.
3. What Purposes Your Data Is Used For

The data is used for providing personalised news feeds on the platform based on the content preference and reading habits of the user. Personal and other information you may provide while registering, subscribing and/or responding to surveys may be used for the following purposes:

  • To provide better usability, troubleshooting and site maintenance

  • To understand which parts of the website are visited and how frequently

  • To create your user ID

  • To identify you once you register on our website

  • To contact you and respond to your questions or requests

  • To provide access to desirable content based on your preferences

  • For marketing communications – we may use your information and share with our business partners for marketing purposes, as permitted by law

4. Data Retention And Erasure

Security of your information is important to us. We maintain appropriate technical, administrative, and physical security measures that are designed to protect your information from unauthorised access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods. We retain information for as long as necessary to provide our Services and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing our Services, and enhancing the safety, security and stability of our Services), and for the exercise or defence of legal claims. If you no longer want us to use your information then you can request that we erase your personal information. Please note that if you request for the erasure of your personal information, your request will be processed and you will receive confirmation of the same via email. Please note that this will only perform a deletion of the information that has been collected by V Cinema.

5. What We Don’t Do With Your Personal Data

We do not and will never share, disclose, sell, rent, tamper or otherwise the personal data you provided, to other companies for the marketing of their own products or services. V Cinema does not share your Personal Information with third parties for their direct marketing purposes. V Cinema does not sell your Personal Information to third parties.

6. How We Process The Data

The collected data are processed in several ways. We use your personally identifiable information (name, email address, etc.) to identify you, in order to contact you, send newsletter, and provide products & support. The non-personal data may be used to improve the service. We share your Personal Information within

  • V Cinema’s Business Verticals (Departments)

  • Business partners;

  • Service vendors;

  • Authorised third-party agents.

7. Control Of Your Information

All users may elect to stop receiving marketing material from us or on behalf of external third-party business partners by following instructions at the end of any such email received. You can exercise this right by clicking on the “unsubscribe” link in the marketing emails we send you.

8. To Target Content And Advertising

We may use your user information for advertising purposes in order to promote our site or our other products or services, and the products and services of third parties. To develop and provide content and advertising to you that is targeted to serve your interests, we use the analytics collected by the systems described above to determine which areas of our site you prefer to visit, based upon the frequency of your visits and engagement with those areas.

9. As Necessary To Provide Services To You

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of email or newsletter mailings, processing transactions, or performing statistical analysis of our services. We will only provide those companies the user information they need to deliver the service. In all cases, these companies are subject to agreements that require them to maintain the confidentiality of your user information and they are prohibited from using that information for any other purpose.

10. Third Party Links On Our Website

We may talk about third party products and services on our website. Third party sites have their own privacy policies. So, therefore, we have no responsibility or liability for the content and activities of these linked sites.

11. What Data Breach Procedures We Have In Place

If in any case a breach of data such as loss, alteration, unauthorised disclosure or access, personal data transmission, storage or otherwise happens, we will notify you immediately after we become aware of. V Cinema adopts reasonable and appropriate security practices and procedures and technical controls in order to safeguard your Personal Information.

12. What if we make changes to our Privacy Policy?

We may bring necessary modifications to this Privacy Policy from time to time. Any change made or any new point added to the Privacy Policy described above will be published here on this page.

13. Cookie Policy
  • When you use our website, you agree to accept our cookie policy. As is common practice with almost all professional websites, use cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the website.

  • We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

  • You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.

  • If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out, however in some cases, they may remain afterward to remember your site preferences when logged out. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to login every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. This website offers a newsletter / email subscription services (if applicable) and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed / unsubscribed users.

14. Complaints

You can write to us in case of any grievance or complaint at the support email address. If you have any complaints regarding the processing of your personal information, you may contact our data protection officer at the below mentioned email address.Please write to us at [email protected]

15. Security And Compliance With Laws

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data. All information gathered is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall on the cloud; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. If you know or have reason to believe that your V Cinema account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorised use of your account, please reach out to us by contacting us on the below mentioned information.

16. By Downloading, Installing And Contacting Us

If you have any grievances, concerns, or questions about this Privacy Policy, practices of this Services, or our dealings with the Platform or any of the features or any Legal Queries about the Platform, please send your questions to V Cinema at [email protected] with the subject, “Privacy Queries”.

Privacy Officer

You may contact the privacy grievance officer at this mail address: [email protected]. We will endeavour to deal with your request as soon as possible. By accessing, using or logging in on V Cinema Platform, you are confirming your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, You shall not download, install, access or use the Platform and Services. Your continued Access or Use of the Platform and Services following the posting of changes to this Privacy Policy will be deemed to be the acceptance of such changes.